Privacy Policy for Animal Medical Center
Animal Medical Center is committed to maintaining the confidentiality, integrity, and security of our clients’ personal information. This privacy policy outlines how we collect, use, disclose, and protect your data:
- Collection of Information: We collect personal information solely for the purpose of providing veterinary services and ensuring effective communication regarding your pet’s healthcare needs. This information may include but is not limited to, your name, address, phone number, email address, pet’s medical history, and insurance details.
- Use of Information: Your personal information is used exclusively for internal purposes related to veterinary care, including but not limited to, scheduling appointments, maintaining medical records, processing payments, and contacting you about your pet’s health.
- Disclosure of Information: We are dedicated to safeguarding your personal information and disclose it to third parties only under specific, controlled circumstances:
- Provision of Veterinary Services:
- Referral to Specialists: Your pet’s medical records may be shared with veterinary specialists or other healthcare providers when necessary for your pet’s care. This includes, but is not limited to, specialists such as cardiologists, oncologists, and radiologists. The purpose of this disclosure is to ensure that the specialist has the necessary medical history to provide appropriate care and can communicate with you effectively regarding your pet’s treatment.
- Coordination of Care: Sharing your pet’s medical records with specialists helps coordinate comprehensive care and ensures that all parties involved in your pet’s health are informed and can provide effective and integrated treatment
- Legal Requirements:
- Compliance: We may disclose your pet’s medical records if required by law, such as in response to a subpoena, court order, or other legal processes. This disclosure is strictly limited to what is required by law and is handled with the utmost care to protect your privacy.
- Regulatory Obligations: We may also disclose medical records to comply with regulatory requirements or to protect the rights, property, or safety of Animal Medical Center, our clients, or others.
- Authorized Access Only: We will not share your pet’s medical records with any individuals or entities not listed in your account or authorization records. Access to these records is strictly limited to those who are authorized and necessary for providing veterinary services or fulfilling legal requirements
- Control and Access:
- Rights to Access: You have the right to access and review your pet’s medical records held by us. If you have any concerns or wish to make changes to the information, please contact us.
- Dispute Resolution: If you believe there has been an unauthorized disclosure of your pet’s medical records, you can raise your concerns with us. We are committed to addressing and resolving any issues related to the handling of your information.
- Phone Numbers and Consent to receive SMS: At Animal Medical Center, we are committed to upholding the highest standards of privacy and trust. We want to assure our clients that we do not share phone numbers or SMS consent with any third parties under any circumstances, except when required by law. Our dedication to safeguarding your personal information is paramount, and we strictly adhere to this policy to maintain the confidentiality and integrity of your data. By ensuring that your contact details and consent are handled exclusively within our organization, we aim to build and sustain your trust in our commitment to protecting your privacy.
- Your personal information: At Animal Medical Center, we uphold the highest standards of confidentiality and data protection. We want to unequivocally affirm that we do not share your personal information with any external parties under any circumstances, except where required by law. Our commitment to maintaining the privacy and security of your personal data is central to our operations, and we rigorously enforce policies to ensure that your information remains protected and confidential. By adhering to these principles, we strive to foster your confidence and trust in our dedication to safeguarding your personal information.
We do not sell or rent your pet’s medical records to third parties. Our practices ensure that any sharing of information is conducted transparently and with your consent.
- Control and Access:
- Provision of Veterinary Services:
- Security Measures: We implement and maintain reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data, secure storage protocols, restricted access to personal information, and regular security assessments.
- Retention of Information: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.
- Consent: By using our services and providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this privacy policy.
- Access and Corrections: You have the right to access, correct, or update your personal information held by us. If you wish to exercise this right or have any questions about our privacy practices, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy or our handling of your personal information, please contact our Privacy Officer at:
Address: Animal Medical Center
400 W Woodward Ave, Eustis FL, 32726
Phone: 352-589-1108
Email: amceustis@gmail.com
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this policy periodically for any updates.
This privacy policy was last updated on 9/4/2024.
Thank you for trusting Animal Medical Center with the care of your pet.
